Medical / Healthcare CNA

Medical Support SpecialistThis job support Mercy's philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or mid-level provider in all aspects of patient care. This includes all interactions with patients and their families in person during the clinic visit telephonically and electronically.Job Duties:Prepares instruments supplies and protective devices for exam and testing prior to the visit.Rooms and prepares the patient for examination. This includes reviewing histories allergies medications reason for visit and taking vitals.Per established standing orders of provider orders/administers injections orders/collects specimens for lab testing (ex. Rapid strep tests) and performs phlebotomy as needed. Provides test results as directed by Provider.Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health as directed by the provider.Prints after visit summary and completes discharge of patient from exam room. This may include scheduling a follow-up appointment providing referral information or scheduling patients for testing procedures and providing instructions.Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment as directed by the provider.Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications including basic dosages side effects and interactions.Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.Manages sample medication according to organizational policy and procedure.Orders and maintains adequate but not excessive medical supply inventory.Collects and documents urine drug screens in compliance with regulations.Follows Mercy's safety guidelines carries out job-specific safety duties and responsibilities and promptly reports any unsafe conditions situations incidents and injuries.Knowledge Skills and Abilities:General knowledge and understanding of anatomy the diagnosis process pharmacology (drug classifications side effects interactions) physiology lab values sterilization techniques and safe administration of medications.Operational knowledge of nebulizers spirometers EKG machines and other medical equipment.Ability to successfully perform venipuncture EKGs spirometry and other procedures as required.Basic computer knowledge and navigation of an E.H.R.Professional Experience:One year experience in medical office preferred.Education:Education sufficient to obtain required licensure.Licensure Certification Registration:Current Registered Nurse license in the state of Iowa required Or CMA.Current certification in Basic Life Support (BLS) in accordance with the American Heart Association required.Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.Pay Rate Type:HourlyMercy is an independent community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity equity and inclusion and therefore evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.