Front Desk Receptionist Evening/ Weekend Shift

As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously./pulliGroup insurance, including medical, dental, vision and company-paid life insurance./liliPaid time off/liliCompany-matched 401(k) plan/liliVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account/liliLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!/liliGet paid daily/li/ulpEnsure that all guests receive a friendly, efficient and error-free check-in and check-out experience./ppAnswer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay./ppDemonstrate proper phone etiquette including transferring calls, taking messages and making reservations./ppFollow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts./ppPrevious customer service experience where you have been guest facing in a fast-paced environment is ideal. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays./