Ambassador Customer Service (2nd Shift)
St. Elizabeth
Elizabeth Healthcare
Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Benefits That Support You
Competitive pay and comprehensive health coverage within the first 30 days.
Generous paid time off and flexible work schedules
Retirement savings with employer match
Tuition reimbursement and professional development opportunities
Elizabeth Healthcare is hiring a Room Service Ambassador to join our Florence Nutrition Team.
Shift/Hours: Part Time 10.5 Hours, Second Shift
Service:
Deliver and serve patient meals using service excellence standards.
Utilize the AIDET model when interacting with internal and external customers.
Introduce and assess patients to meal ordering system, be familiar with diet types and restrictions, recognize special needs of patient and provide assistance.
Communicate positively with assigned nursing unit personnel to facilitate: proper glucose monitoring, appropriate menu delivery, timely resolution of patient meal concerns and special situations.
Inventory, order and replenish bulk food supplies known as floor stocks on assigned nursing unit.
Cash handling:
Monitor and maintain effective cash handling and accounting practices regarding patient guest tray service
Quality:
Consistent use of proper hand hygiene, isolation procedures and hair restraints throughout the room service process.
Compliance with all local, state, federal and medical center regulatory, safety, sanitation and security standards.
Participates in performance improvement (PI) studies, assist with data collection and supports action plans.
Basic computer skills
Customer service training and skills
Join us, and you’ll take pride in the level of care we offer our community.
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Vacancy posted 2 days ago
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