Head of Programme Management

Walker-Miller Energy Services is experiencing tremendous
If you’re a Program Manager professional, we’d love to hear from
Please submit your application, and a member of our Talent Acquisition team
Founded in 2000, Walker-Miller Energy Services is a Detroit-based, core-values
driven company committed to changing lives through energy efficiency. and manage customized energy waste reduction programs that help electric and gas
utilities meet mandated energy savings goals.

Our experience driven philosophy of clean energy as economic development helps
inclusive initiatives, we help build communities by creating local jobs,
of diverse local businesses.

E - Embrace Equity

The energy efficiency Program Manager works directly with clients to ensure
extensive data analytics and ongoing communication with key stakeholders
regarding program performance. The Program Manager will be responsible for
of field operations to ensure the program meets all goals. as management may deem necessary from time to time.

* Assist in the development of a QA/QC plan to ensure accurate program results
Function well with a diverse group of communities, clients, and team members.
* Leadership & Program Management:

* Manage direct reports and oversee program staff where applicable. includes interviewing, planning, assigning, completing performance
evaluations, coaching, mentoring and directing work.
* Complete and manage quarterly program performance evaluations with staff and
Provide daily leadership to program staff including managing program
encourages top performance with compassion.
* Develop and implement a plan to attract new customers/energy efficiency
regarding energy efficiency and the business activities of its customers.
* Manage and report KPIs as required to the client, partner, or our company’s
management by the requested due date.

• implementation.
• Practice effective project management skills in leading the program.
• Manage the utility relationship and serve as an advocate for the client.
• required to the client, partner, or Walker-Miller management.

and communications plans to educate customers about energy efficiency and
Build partnerships with community organizations, educational institutions,
and industry leaders to support participant recruitment, training, and
Collaborate with internal teams, including Operations and HR, to align
Provide administrative services plan to develop client reporting processes.
* Ensure continuous improvement of operations year after year.

Project Management: Manages projects of varying complexity. implements project plans. Monitors and controls project progress. Stakeholder Management: Builds relationships with stakeholders and clients
Communicates information accurately and concisely to target
audiences, adapting style and content as needed.

• Data Analysis: Uses data to inform project improvements and decision-making.
• Develops comprehensive program and training materials

Manages program logistics, engagement, and
analysis. software to produce desired outputs.
* Build and nurture a community of in various forms (team
members, entrepreneurs, mentors, investors, customers, and business leaders)
Leads and manages a small team successfully. meaningfully to team development and performance initiatives.

Bachelor’s degree in Community Relations, Marketing, Business Management,
other related fields, or equivalent experience.

• 3+ years of Program Management or equivalent experience.
• Proficiency in financial and project management.
• Experience in community development, grassroots organizing, workforce

development, public sector project management.
* Must be flexible to handle a wide variety of tasks and complete work in a
Proficient in Microsoft Office, specifically Word, Excel and Outlook.
* Strong data entry skills in entering information in tracking
systems/databases.
* Ability to communicate effectively, both verbally and in writing with
customers, clients and employees.

• Ability to analyze and interpret data and solve practical problems.
• PMP Certification, preferred but not required.
• com or similar project management software.

Travel Requirements

* Ability to travel up to 50% locally.

Note: Reasonable accommodations may be made for individuals with disabilities to
work experience, skills, certifications and competencies that align to the
contract provisions regarding labor categories that are specific to the
A team member may be eligible for additional pay, premiums, or bonus potential.
dental insurance, retirement, and tuition reimbursement.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified
In fact, all candidate demographic data is anonymized
application. employees through an electronic database maintained by the Social Security
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