Head of Recruiting & HR

Status: Full-Time, Exempt

Reports to: Director of Operations

What we do: SMC Dealership Group is a community of five rooftops (four franchise new car dealers and a management company) dedicated to a long-term, employee-centric vision. We believe that a world-class customer experience starts with a world-class employee experience.

We are seeking an HR Manager who thrives on visibility. Reporting directly to the Director of Operations, you will bridge the gap between high-level strategy and daily operations on the lot.

Employee Relations: Act as the primary advocate for our team members. Compliance & Risk Mitigation: Partner with our Group Safety Compliance Coordinator to ensure we are compliant with California labor laws, OSHA, and automotive industry regulations.

Operational Oversight: Own the integrity of the payroll process, benefit renewals, and HRIS data, ensuring our team is paid accurately and supported by competitive benefits.

Spend dedicated time at each of our 5 locations every week, becoming a familiar and trusted face to technicians, sales teams, and office staff.

Coach General Managers and department heads on performance management, conflict resolution, and leadership best practices.

Recruitment Strategy: Support the hiring of key roles, ensuring we attract talent that aligns with our long-term values.

Compliance & Safety: Work with the Safety Coordinator to lead audits, update employee handbooks, and manage workers' compensation or leave of absence (LOA) claims.

Payroll & Benefits Oversight: Manage relationships with benefit providers and oversee payroll finalization to ensure accuracy across all business units.

Experience: 5+ years of progressive HR experience, preferably in a multi-unit environment (Retail, Hospitality, or Automotive).

High Emotional Intelligence: Agility: Comfortable shifting from high-level strategic meetings to one-on-one mediation on the shop floor.

Tech Savvy: Proficiency in HRIS and ADP Total Source-WFN systems and ability to use data to track turnover and engagement trends.

Bachelor’s degree in HR, Business, or equivalent experience. Comprehensive Benefits: PTO, Training, Medical, Dental, Vision, and Life Insurance.

Impact: You have a seat at the table to help define what HR looks like for our future.

J-18808-Ljbffr Stevens Management Dealership Group - SMC