Dealership Service Greeter

Sales / Service Greeter
As a greeter at our dealership, you will be the first point of contact for customers visiting our showroom or service center. You will provide a warm and welcoming experience, greeting customers with a friendly smile and assisting them with their initial inquiries. Your role is crucial in creating a positive first impression and setting the tone for the customer's dealership experience.
Responsibilities:

Welcome and greet customers:
Greet customers as they enter the dealership showroom or service center with a friendly and welcoming demeanor.
Provide directions or assistance to customers who are unsure of where to go or who they need to speak to.
Engage customers in conversation and make them feel valued and appreciated.

Provide information and assistance:
Answer basic inquiries from customers about dealership services, hours of operation, and available amenities.
Direct customers to the appropriate department or staff member for assistance with sales, service, or other needs.
Provide information about current promotions, specials, or events happening at the dealership.

Manage waiting area:
Maintain a clean, organized, and comfortable waiting area for customers.
Offer refreshments and reading materials to customers while they wait for their appointments or service.
Monitor the waiting area to ensure that customers are attended to promptly and that their needs are met.

Customer relations:
Build rapport with customers and foster positive relationships by providing excellent customer service.
Listen to customers' concerns or feedback and escalate any issues to the appropriate department or manager for resolution.
Follow up with customers after their visit to ensure satisfaction and address any additional needs or questions.

Assist with special events:
Assist with planning and coordinating special events or promotions hosted by the dealership.
Greet guests, provide directions, and offer assistance during events to ensure a positive experience for all attendees.
Help set up and clean up event spaces as needed.
Join our team and be the friendly face that welcomes customers to our dealership and helps create a positive experience from the moment they arrive!