Title Services, Closer

Service Booker
Larry H Miller Automotive Group is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture focuses on the vision of becoming the Most Guest Centric Automotive Retailer. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
Processes the repair orders, relieving the service advisors of this duty, ensuring accuracy and faster customer service.
When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).
Treats all co-workers, customers, and vendors professionally and with respect.
Adheres to Company Policies and Procedures
Ensures that labor charges are correct and complete, monitors punch times and makes sure that the appropriate parts are charged on the repair orders.
Monitors that all repair order stories are complete, legible and sensible, whether for warranty claim filing or customer pay communication
Confirms that pricing is correct for service operations and parts charged to repair orders. Ensures that discount amounts are appropriate and taxes are correct.
Closes customer, warranty and internal Repair Orders
Compiles reports to show statistics for technician hours, productivity and other items pertinent to the operation of service business.
If assigned, assembles the daily service deposit, ensuring all documents are assembled and correct.
Audits weekly technician and support personnel time cards for accuracy. If assigned, tabulates technician payroll, taking into account special instructions.
Submits documents as required.
Verifies that all Repair Orders have email addresses and that customer information is up to date.
Assists with clerical duties as requested and any other duties assigned.
Protects dealership and customer information.
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.