Auto Body Tech/Estimator

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Full Time Concord, NH, US

Great estimators shouldn't have to do everything themselves.

At VIVE Collision, we give our Estimators the people, processes, technology, and support they need to focus on what they do best—building accurate repair plans, communicating with customers, and keeping repairs moving.

You'll work alongside experienced technicians, dedicated parts support, and a fully staffed front office while using modern estimating and management systems in a busy, professional collision repair environment.

If you're an experienced Collision Estimator looking for a shop where you can perform at a high level without sacrificing quality, we'd like to talk.

Fully staffed front office and dedicated parts support

Paid I-CAR & OEM certification training

Medical, Dental & Vision insurance for you and your family, including domestic partners

Health Savings Account (HSA)

8 paid holidays, including Black Friday + your birthday as a floating holiday

Employee Assistance Program with counseling, financial, legal, and work/life resources

Employee discounts and savings on wellness, shopping, and travel

As a Collision Estimator, you'll own the repair process from estimating and blueprinting through final delivery , working closely with customers, technicians, insurance partners, and the production team.

Greet customers and perform comprehensive vehicle inspections to assess collision damage.

Explain the repair process, estimated timelines, and repair expectations to customers.

Open and maintain repair orders in compliance with company, DRP, and regulatory requirements, including BAR compliance where applicable.

Conduct vehicle check-in with customers at the time of drop-off.

Communicate repair status updates to customers, insurance partners, and internal team members.Manage total loss documentation and administrative processes when applicable.

Prepare all final paperwork, including repair orders, invoices, DRP documentation, and customer delivery packets.

Perform final quality control inspections, including road testing when required, prior to vehicle delivery.

Review completed repairs with customers during vehicle delivery and address any questions or concerns.

Maintain strong working relationships with insurance carriers, customers, and internal team members.

When applicable, drive vehicles for damage assessments, road testing, or other job-related purposes to support accurate estimates, verify repairs, and ensure vehicle safety and quality.

Perform other duties as assigned to support shop operations and deliver an exceptional customer experience.

Minimum of three (3) years of automotive collision repair or estimating experience.

Proficiency in customer service and sales-oriented communication.

Experience with CCC ONE estimating software preferred.

I-CAR certification or training preferred.

If you know collision repair and want to work somewhere that gives you the support, technology, training, and resources to succeed , we'd like to hear from you.

Apply today for a confidential conversation about joining VIVE Collision.

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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