Head of Operations **URGENT**

Operations Manager
An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Operations Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. An Operations Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members and shift leaders. Operations Managers lead by example and set the tone that others will follow.
Position Type:

~ Full-time

Our Benefits Include:

Free employee meal while working
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Operations Manager Responsibilities:
Food Quality and Safety

Ensure all food is prepared according to Chick-fil-A standards
Monitor holding times and maintain quality standards
Verify proper cooling, labeling, dating, and storage procedures
Ensure equipment is cleaned and sanitized according to standards
Maintain compliance with health department and Chick-fil-A food safety requirements
Food cost management
Team Leadership

Lead and coach kitchen team members throughout the shift
Provide real time coaching and accountability
Address performance concerns and recognize strong performance
Support training of new team members and leaders
Foster a productive and positive team culture
Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging leader
Close, lead shifts, key holder
Excellent communication skills
Operational Execution

Manage kitchen flow during peak periods.
Monitor speed of service and ticket times.
Ensure adequate product levels and production planning.
Coordinate with Front of House leadership to meet guest demand.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Work schedule:

Night shift
Monday to Friday
Weekend availability
Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Paid training
• 401(k) matching
• Mileage reimbursement