Bartender/Server/Barback

Barback

As a Barback, you will be responsible for ensuring that our bars and lounges are clean and organized, and ready to provide guests with a more comfortable and enjoyable dining experience. You will work closely with bartenders and managers to make and ensure quality of all beverage ingredients and products.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Knowledge of all beverages to include liquors and wines

Set up bar with items needed such as bar tools and stocking bar supplies

Knowledge of all menu items to include prep time, preparations, sauces and recipes for bar ingredients

Responsible for making and prepping bar ingredients

Knowledge of proper use of bar prepping equipment

Ability to use descriptors to describe dishes and beverages

Be aware of any specials, soups, drinks, and any items that are running low

Ability to handle station, or when situations arise, ability to let manager / supervisor know ahead of time so as not to affect the guest experience

Barbacks are responsible for keeping the bar stocked with liquor, mixers, garnishes, glassware and other necessary supplies

Changing kegs, refilling ice bins, and ensuring all items are readily available for bartenders.

Maintaining cleanliness in all bar areas by washing glassware, cleaning spills, and organizing the workspace.

Supporting the bartenders by preparing garnishes, retrieving supplies and helping bartenders focus on customer service by handling routine tasks

While primarily a support role, barbacks may interact with customers, answering questions and helping as needed

Assist with inventory checks and notify the bar manager when stock levels are low, helping to ensure that the bar is always prepared for service

Follow the proper steps of service consistently with every table as outlined in training manual

Clear and clean bar top and tables quickly and quietly ensuring no sticky residue is left on the table

Ability to carry trays, boxes and bar equipment up to 35lbs.

Detail tables, bar tops and liquor storage areas and remove items not in use

Never solicit tips

Perform other duties as management and bar team requests to service our guests

Supports F&B operations with side work, mise end place and setup

Have necessary tools to run the shift such as tray, pen, corkscrew

Keeping Liquor room, bars, all bar areas and service stations clean and tidy with all guidelines provided of everything in its place

Set up and maintain bar areas before, during, and after service.

Ensure tables, chairs, bar tops, bar display and dining areas are clean and properly arranged.

Assist bartenders and servers with the delivery of food and beverages as needed.

Clear and bar top and tables promptly after guests have finished their meals.

Monitor dining areas to ensure a pleasant atmosphere for guests.

Replenish supplies such as napkins, utensils, condiments and all bar products

Assist with light housekeeping tasks such as sweeping and mopping floors, including liquor room maintenance and organization

Handle guest requests and concerns in a professional and courteous manner.

Follow health and safety guidelines to ensure a clean and safe environment.

Must be able to stand for long periods and lift items such as kegs and boxes of supplies

Work with staff and guests in an efficient courteous manner following the proper steps of service

Report to work on time and in proper uniform / approved attire

Check station assigned for cleanliness of area

Complete appropriate training listed on the human resources Training Matrix

Adhere to Wheeling Park Commission's safety rules and policy; refer to all safety concerns to department manager, safety committee, or human resources

Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees

Competencies

Strong organizational abilities are essential for keeping bar area tidy and well stocked

Goods communication is necessary for effective teamwork and customer service

Detail-oriented to ensure that all supplies are in place that the bar is clean and presentable

Education and/or Experience

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

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