Receptionist Front Desk Overnight Temporary

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
That's why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• The Welcome Desk Agent accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension.

This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.

• Keeps records of room availability and guests' accounts on computer.
• Advises housekeeping staff when rooms have been vacated and are ready for cleaning.
• Coordinates with player services and housekeeping on amenities and room assignments of hosted guests.
• Contacts housekeeping or maintenance staff when guests report problems.
• Performs simple bookkeeping activities, such as balancing cash accounts.
• Willingness to assume overall responsibility relative to the performance of the position
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE

High School Diploma or equivalent required. Knowledge of principles and processes for providing customer service.
Ability to define problems, collect data, establish facts and draw valid conclusions. COMPUTER SKILLS
Candidate must be experienced in Microsoft Office.
The employee may also be required to lift, push, and pull up to 50lbs independently or more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
We believe diversity is a mindset that drives excellence. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.