Healthcare Billing Advocate

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. Guiding patient in registration processes, including verification of insurance
Assisting with patient feedback collection
Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log
A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge.
Medical, dental, vision, and other wellness benefits
~Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Minimum two years' experience in customer service and medical front office setting is preferred