HOST OVERNIGHT SHIFT

Position: Host

Our Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly.

Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

Empower each team member to excel

Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.

Comply with all safety and sanitation (including handwashing) guidelines and procedures.

Be proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines.

Must be at least 18 years old.

At least 6 months of restaurant or customer service experience preferred.

Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.

Ability to work a varied schedule, including nights and weekends.

Ability to effectively communicate on the telephone.

Ability to work a varied schedule, including nights and weekends.

Department: FOH Operations

Must be able to stand for full shift.

indoors and outdoors.

Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.

Extended periods of standing and walking to different parts of the restaurant at different levels.

Dining facilities are both outside and inside Lighting is maintained at a low level.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.