Dispatcher - Remote Work

Job Type: FTE - Full-Time
Forestry Commission
Agency Specific Application Procedures:: When applying for this position, the electronic state application must be completed to include the Education and Work Experience sections and the Supplemental Questions. This includes a detailed description of each work-related position and, if applicable, military service (indicate rank) and job-related volunteer work that you feel qualifies you for the position. Failure to provide detailed and complete work-related information may result in your application being rejected. A criminal records check will be conducted prior to an offer of employment. SCFC requires individuals to complete an online application to apply for this position. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
This position works 39 hours per week on day shift, 13 hours per day (7:00AM to 9:00PM) on a rotating work schedule to include weekends and holidays.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Responsibilities of the Dispatcher:
Under direct supervision, receives reports of smoke management, wildfires, law enforcement requests, storm damage and other emergency and non-emergency incidents. Appropriately dispatch fire suppression personnel through the use of a computer aided dispatch system, two-way radio, and telephone.

Receives reports of fires, law enforcement needs, storm damage and other emergency incidents from the public, local fire departments, 911 systems, forestry pilots and other safety officers. Operates computer aided dispatch system to dispatch personnel to fire locations. Provides two-way radio contact between firefighters, field personnel, and the Dispatch Center.
Uses computer aided dispatch system to take smoke management information to ensure burner is within smoke management guidelines.A high school diploma and entry-level work experience with voice communication systems or switchboard exchange operations.
Must be able to type 35 WPM and have basic computer proficiency.
This position works 39 hours per week on day shift, 13 hours per day (7:00AM to 9:00PM) on a rotating work schedule to include weekends and holidays.
Position is located in an office environment. Occasionally moves about the work area to access file cabinets, office machinery, and other job-related equipment. Ability to learn to operate a computer-aided dispatch system, two-way radio and telephone communication equipment. Basic knowledge of the Federal Communication Commission (FCC) rules and regulations concerning two-way radio operations.
Active listener with strong customer service and communication skills. Ability to speak clearly and concisely, must be able to interpret written instructions, policies, and materials used in performing dispatching duties; must react quickly, accurately, and calmly in a stressful environment.
Position requires the employee to be subject to random, post incident/accident, reasonable suspicion and rehabilitation monitoring and drug and alcohol testing consistent with SCFC Drug-Free Workplace- Policy and Procedure.
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. Supplemental questions are considered part of your official application. Please complete the state application to include all current and previous work history and education. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Do you have a high school diploma (or equivalent) and have entry-level work experience with voice communication systems or switchboard exchange operations?
Are you able to type 35 WPM and do you have basic computer proficiency?