Managing Head of Retail Sales

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Lincoln of Mt Laurel has an outstanding opportunity for a Sales Manager to join their team and the Holman Family!

Job Duties Build, train, motivate, and maintain a quality sales organization.

Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.

Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.

Negotiate trade-in deals with customers while maximizing profitability for the dealership.

Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.

Monitor and manage daily sales operations to optimize efficiency and productivity.

Research and analyze market trends, competitor activities, and customer preferences.

Cultivate strong relationships with customers to enhance satisfaction and loyalty.

Collaborate with the service department to ensure a seamless customer experience post-sale.

Establish and enforce policies and procedures that prioritize customer satisfaction.

Establish appraisal guidelines and standards for sales consultants to follow.

Perform all other duties and special projects as assigned

Education and/or Training: Bachelor's degree in a related field or equivalent work experience

Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience: 3-5+ years' experience, including 2+ at a leadership level

Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets

Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance

We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

Health Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Employee Assistance Program

Paid Holidays, Bereavement, and Jury Duty

Tuition Reimbursement

Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.