Architecture / architect

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! Product Architect to join our team.

The Product Architect III provides presales and project support to Account Executives, Delivery teams, and customers. They will support the Sales team from the beginning of a sales cycle to understand a customer’s overall technology direction and applies expertise to develop the most optimal solution for the customer’s organization. The role is focused on identifying opportunities and defining solutions that include cloud, data center, networking, virtualization, security, and business continuity technologies. The Product Architect III will have multiple certifications and works closely with less experienced Product Architects in order to deliver high-quality products and services.

Manages an opportunity pipeline in conjunction with a team of Sales Account Executives in the territory. Serves as a “go-to” technical presales resource engaged whenever an opportunity requires the respective area of expertise. Equips Account Executives with a basic understanding of CompuCom solutions. Participates in customer and prospect meetings as technical sales support and communicates with both technical and business audiences from systems administrator to CIO. Analyzes a customer’s needs and determines the best solution for the prospect. Provide education and thought leadership while translating customer business requirements into implementable technology solutions. Focuses on the creation and implementation of the Product Architecture by doing presentations and demos, writing proposals and documenting deliverables. Captures and processes the customer information to build a robust proposed solution that addresses the requirements while considering the solution’s efficiency, flexibility, scalability, reliability, and availability.

Solutions the optimal combination of hardware, software, and services to meet the prospect’s requirements. Documents and validates the requirements for the solution. Develops bill of materials (BOM) for solutions of hardware, software, and services. Works with vendor partners to help drive business and support demand generation events.

Maintains account relationships over time to continue to deliver advice to the customer and identifies additional opportunities. Minimum five to ten years of experience in the solution design, implementation planning, and deployment of Cisco and other multi-vendor networking solutions.

Experience developing project plans, Level of Effort estimates, deployment and test plans.

Competency in design and deployment of Cisco security portfolio such as ISE, Zero Trust, Firepower, Umbrella, AMP and email security a plus.

Experience in design and deployment of data center and enterprise networking technologies such as NXOS, ACI, intent-base network, DNA and SD-WAN.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

California Residents :
THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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