Client/Customer Support Rep

Genesis10 is currently seeking a Client Processing Specialist for a contract position with a Global Financial Institution located in Pittsburgh, PA. This is a hybrid 6 month contract opportunity requiring 4 days per week onsite. Pay: $17-20 an hour w2 This role involves providing high-quality client service and operational support. The specialist will be responsible for daily transaction processing, problem resolution, reconciliations, and maintaining client accounts in a timely and accurate manner. The ideal candidate will apply their expertise to handle complex operational tasks and ensure regulatory compliance. Responsibilities: Apply expertise and judgement in providing quality and complex client service and support to internal and external clients on a daily basis Perform a variety of operational tasks in a product or functional area, including transaction processing, reconciliations, and accounting services Investigate and correct errors in client accounts and conduct independent analysis and policy interpretation Serve as the primary point of contact for clients and execute all correspondent requisites in a timely and accurate manner Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance Work closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations Provide product knowledge, market nuances, requirements, and technical assistance as necessary May review and check work of other Client Processing Support staff and help resolve escalated issues Requirements: High school/secondary school or the equivalent combination of education and experience is required 2 to 2.5 years of total work experience Knowledge of MS Office Intermediate Excel knowledge Flexibility in shifts Desired skills: Bachelor's degree preferred Experience in Trade & Settlement processing preferred Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.