Head of Supply Chain & Logistics

Wayfair is redefining the furniture and home shopping experience, starting behind the scenes with a fast, reliable logistics operation that keeps our customers smiling. As a Senior Assistant Store Manager, Logistics (Back of House), you will lead a high‑performing team responsible for smooth and safe warehouse operations that keep store stock, fulfil orders, and minimise shrinkage.

Own Back‑of‑House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly.

Build Cross‑Functional Partnerships: Collaborate closely with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams to ensure seamless store operations.

Develop and maintain a proactive safety environment that continuously reduces risks and protects your team.

Drive Performance & Metrics: Monitor key logistics KPIs and implement process improvements to boost accuracy, speed, and customer satisfaction.

Lead & Develop Your Team: Recruit, coach, and inspire operations managers and associates to deliver high performance and accountability.

Identify opportunities to optimise workflows, eliminate bottlenecks, and innovate logistics operations.

Communicate with Impact: Provide regular updates to leadership and peers on performance trends, challenges, and wins.

Stay Hands‑On: Be comfortable working in a fast‑paced warehouse environment and ready to jump in to solve issues and keep things moving.

Proven Leadership: 5+ years managing logistics, operations, or supply chain teams with a track record of driving results and developing talent.

Process‑Obsessed: Keen eye for spotting inefficiencies and passion for building smoother, faster workflows that elevate the whole operation.

Data‑Driven Mindset: Ready to roll up sleeves in a dynamic warehouse environment and jump in where needed.

Tech Comfortable: Familiarity with warehouse management systems and Google Suite (or similar tools) to keep your team on track.

Flexible Availability: Ready to support operations with a schedule that includes early mornings, late nights, weekends, and occasional overnight shifts.

Competitive Pay: Regular opportunities for performance‑based increases and performance‑based bonuses.

Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on the first day.

Paid Time Off: Accrue PTO immediately.

Tuition Reimbursement: Wayfair Employee Discount: Save on furniture and receive 10% off at the in‑store restaurant.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please let us know. Wayfair does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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