Senior Liability Claims Adjuster - Remote

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At Zurich North America Claims we acknowledge that work life‑balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in‑office attendance should be expected.

Zurich is seeking an experienced Workers’ Compensation Claims Specialist to join our team! This will be a hybrid role based out of our Las Vegas, NV office, or remote in the U.Workers’ Compensation Claims Specialist will handle multi‑party personal or commercial line Workers Compensation claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer‑centric claims service.

Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi‑party personal or commercial line claims of moderate to high exposure and complexity.

Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.

Work to have a timely resolution to claims by developing case strategy; Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.

Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.

Meet quality standards by following best practices

Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area. Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area. Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area. Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area. High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. Must obtain and maintain required adjuster license(s)

Microsoft Office experience

Knowledge of insurance regulations, markets and products

6+ experience handling high severity Workers Compensation claims

6+ years of experience in litigation management

Experience collaborating in a team environment and building cross functional working relationships

Understands, analyzes, and applies the component parts of an insurance policy for complex claims

Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims

Ability to determine the scope and exposure for complex claims

Ability to leverage trend and relationships to provide high‑quality customer service

Well‑versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.

Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims

Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. The proposed Salary range for this position is $75,800.00-124,100.00, with short‑term incentive bonus eligibility set at {15%}.

We offer growth, inclusion, and a supportive environment so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Location(s): AM - Las Vegas, AM - Remote Work (US)

Remote Working: Schedule: Full Time

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