Spa & Retail Concierge - Part Time

Spa Concierge

Position Type: Part-Time Non-Exempt

Compensation: $20.70 - $23.85/hour + 10% retail commission

Weekends

As our Spa Concierge, you'll play a pivotal role in scheduling appointments, managing daily spa operations, and promoting treatments and retail products while earning 10% commission on retail sales.

Your attention to detail will ensure our pristine spa environment remains immaculate as you process payments, balance daily reports, and deliver personalized service at every guest touchpoint all while surrounded by Breckenridge's breathtaking beauty and the rewarding culture of a nationally recognized Top Workplace.

Manage all guest interactions including appointments, check-ins, and inquiries (in-person, phone, email)

Promote treatments and retail products while enforcing facility policies

Support operations through inventory management, social media, and special projects

Uphold exceptional service standards and company policies

Participate in training and sustainability initiatives

High school diploma/GED

Minimum 1 month’s customer service experience

Proficiency in Microsoft Office (Outlook, Word, Excel)

Strong English communication (verbal/written)

Able to perform computer work and lift 10-25 lbs.

Exceptional guest service focus

Knowledge of spa software/systems

Health, vision, and dental insurance plans

Company-paid life insurance coverage

HSA and FSA-Dependent Care Accounts

Retirement plan

Generous paid time off (PTO) and sick leave to support work-life balance

Biannual bonuses

Tuition Reimbursement Program

Employee Wellness programs to support physical and mental health

Applications will be accepted until July 10, 2026.

We value diversity and welcome applicants from all backgrounds.