Head of Quality Control and Maintenance

Taxable Entity: ALUTIIQ LOGISTICS & MAINTENANCE SVS LLC

Job Title: Quality Control Manager

Category: Quality Control

Job Type: Full-time

Education: High School Diploma or GED

Travel: None

Security Clearance Required: Secret

Position Summary: The Quality Manager is responsible for developing, implementing, managing, and continuously improving the Quality Management System (QMS) for a large-scale Base Operations Support (BOS) contract at Naval Air Weapons Station (NAWS) China Lake. This position serves as the principal authority for quality assurance and quality control activities, ensuring contract performance complies with all contract requirements, performance standards, regulatory requirements, and company policies.

The Quality Manager works closely with the Program Manager, Operations Managers, Government representatives, and functional department leaders to establish a culture of continuous improvement while ensuring exceptional service delivery across all contract functions.

Develop, implement, administer, and continuously improve the contract Quality Management System (QMS).

Prepare, maintain, and enforce the Quality Management Plan in accordance with contract requirements.

Ensure compliance with all Performance Work Statement (PWS), Quality Assurance Surveillance Plan (QASP), applicable regulations, and company policies.

Establish quality objectives, performance metrics, inspection programs, and reporting processes.

Conduct internal quality audits, inspections, and surveillance activities throughout all service areas.

Analyze quality trends, identify systemic issues, and implement corrective and preventive actions (CAPA).

Lead root cause analyses and develop effective corrective action plans.

Monitor Key Performance Indicators (KPIs) and other performance metrics to ensure contract compliance.

Coordinate with Government Quality Assurance Evaluators (QAEs), Contracting Officer Representatives (CORs), and other Government stakeholders regarding quality-related matters.

Prepare and present quality reports, dashboards, and executive briefings to company leadership and Government representatives.

Verify completion and effectiveness of corrective actions resulting from inspections, audits, customer complaints, or Government findings.

Ensure subcontractor quality programs comply with contract requirements.

Support contract startup, transition, and mobilization activities related to quality management.

Develop and deliver quality-related training for contract personnel.

Promote a culture of continuous process improvement using industry best practices.

Maintain all quality documentation, records, inspection reports, and audit files.

The Quality Manager oversees quality assurance activities supporting multiple functional areas including:

Facilities Investment and Support

Base Support Vehicles and Equipment

Work Control and Service Call Management

Performance Metrics and KPI Management

Continuous Process Improvement

Customer Satisfaction Programs

Current Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification.

Minimum of five (5) years of experience preparing, implementing, managing, and enforcing Quality Management Systems (QMS) on federal service contracts of similar size, scope, and complexity.

Experience supporting large Base Operations Support (BOS), Installation Support Services, or Facility Support Services contracts.

Demonstrated experience implementing quality management principles across geographically dispersed operations.

Experience preparing Quality Management Plans, inspection programs, audit schedules, and corrective action processes.

Experience leading internal audits and Government quality reviews.

Strong knowledge of performance-based service contracting.

Proficient with Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint.

Experience with Base Operations Support (BOS) contracts.

Experience with ISO 9001 Quality Management Systems.

Experience implementing Lean, Six Sigma, or continuous process improvement initiatives.

Experience using computerized maintenance management systems (CMMS) such as Maximo, NexGen, or similar systems.

Thorough knowledge of Quality Management Systems and quality assurance principles.

Ability to interpret Performance Work Statements, Quality Assurance Surveillance Plans, and contract requirements.

Strong understanding of root cause analysis and corrective action methodologies.

Ability to manage multiple priorities in a dynamic operational environment.

Strong customer service orientation.

Ability to prepare executive-level reports and briefings.

Ability to build positive working relationships with Government customers and internal stakeholders.

Work Environment: The Quality Manager operates in both office and field environments and routinely conducts inspections throughout the installation. The position requires interaction with Government personnel, subcontractors, and contract employees across multiple operational locations.

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements).