Security Officers -1st and 2nd shifts

Reports to the Security Manager and is responsible for monitoring utilization of restricted parking areas, patrolling the assigned parking areas, and reporting any unusual or suspicious activities to the Security Dispatcher for investigation. Protects Hospital buildings, assets and premises as assigned and provides a safe and secure environment for patients, employees and visitors. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Instill Trust and Value Differences Patient and Community Focus and Collaborate.

Is aware of all building locations and parking areas on the hospital complex, observes unsafe conditions, and reports them to Security (Base) for investigation to ensure a secure and safe environment of care.

Patrols assigned areas to prevent fire, theft, vandalism and intruders.

Reports security and safety violations and/or fire hazards to appropriate personnel.

Provides security presence for suicide/combative patients and restrains when requested by medical staff.

Participates in security investigations, maintains records and prepares incident reports and other documents pertinent to security activities.

Secures offices and facilities as required.

May be asked to secure certain personal articles of visitors or lost and found articles and maintain a log of items received.

Checks building and department doors in Hospital complex, after hours, to ensure they are locked.

After communication with others Security personnel, may forcibly eject inebriated or uncontrollable persons from premises with assistance as necessary from other Security personnel.

Provides escort services to bank for fiscal service employees depositing funds and to parking areas for employees working morning, evening or night shifts. Escort services may require driving the hospital owned/leased motor vehicle including greeting passengers with courtesy and tact, and providing assistance as necessary for safe vehicle entry and exit.

Responds to “Codes” according to policy and procedure.

Responsible for proper handling, usage and maintenance of Hospital radio equipment including replacing batteries or arranging for repairs as needed.

Performs all duties in a safe and professional manner and in accordance with established Brown University Health policy and the Fleet Risk Control Policy and procedures.

Interpersonal skills to interact with patients, visitors and employees, physical ability to stand and walk for long periods of time and visual acuity in order to observe activities in assigned area.

Manual and motor skills to drive and park security vehicles according to licensing standards of the State Department of Motor Vehicles.

Must have good driving record, meet and maintain the appropriate and valid driver’s license in order to operate assigned motor vehicles as required by the Federal Motor Carrier Safety Regulations and in accordance with the Brown University Health Fleet Risk Control Policy.

Alert driving training is required prior to operating a Brown University Health vehicle.

Customer Service Training must be completed within 60 days of employment.

Previous training in security techniques or directly related job experience.

One to three months of on-the-job experience to become familiar with Hospital complex, policies and procedures.

3+ years’ experience preferred in hospital security, police, emergency medical, or customer service.

Capable of running up several flights of stairs to provide assistance and to be able to complete services.

Work Shift

Night