Head of Media and Communications

We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. Media team, Brand & Engagement team, Public Engagement Division including digital specialists, writers and designers, Oxfam International and Oxfam affiliates, various vendors and freelancers.

Provide support to Oxfam America’s Media and Brand & Engagement teams, with a focus on monitoring, evaluation, and analysis to ensure the team meets its goals. Key tasks will include monitoring, tracking, and internally disseminating media mentions of Oxfam; providing task assignment and performance feedback on media deliverables to PE intern; maintaining our media databases, including media lists of relevant contacts; providing analysis of and updates on the team’s key performance indicators (KPIs); and providing administrative support and managing relationships with key vendors as primary contact.

Media Clip Monitoring and Reporting

Use MuckRack, Google News, Meltwater, and other media monitoring services to gather, record, categorize, and share Oxfam America media clips with internal Oxfam America audiences.

Compile drafts of quarterly and annual reports of media clips; Maintain a master file media tracker including all media clips. Keep tracker updated and well‑organized in order to sort and select media clips by theme, prominence, spokesperson, and outlet type.

In coordination with Media Relations Director, draft and disseminate a weekly clips report, through Muckrack, to highlight top‑tier clips to internal stakeholders.

Identify and upload top news clips to Oxfam America website.

Track and report on team goals + key performance indicators KPIs on a quarterly basis to ensure team is meeting goals.

Provide analysis regarding the media landscape and Oxfam’s role in it by surfacing key trends and insights relevant to Oxfam’s work.

Manage media team’s contribution to division‑wide quarterly dashboard project.

In coordination with the PE division, produce daily + weekly internal reports chronicling major news moments, events, travel, outgoing press, outgoing social media messages, new blog posts, and any other important external communications.

Media research and analysis

With media officers, create and maintain lists of media contacts in MuckRack.

As needed, distribute news releases, media advisories, and other materials as required to members of the media via MuckRack. Upload press releases to Oxfam America website.

Conduct research + media analyses as needed to identify reporters, outlets + potential topics for media outreach, including youth‑focused outlets that intersect with Oxfam’s engagement work and reporters who cover Oxfam’s issues.

Collaborate with Digital, Brand and Content teams on web content and social media as needed.

Serve as a support and back‑up for media officers, pitching reporters and media outlets as needed.

Administrative Support

Set agendas for and manage daily + weekly media team meetings and monthly media/ digital brainstorming meetings.

Develop and carry out orientations for new Media Relations staff, consultants, and interns.

Provide task assignment and performance feedback on media deliverables for PE intern.

Monitor and manage media team inbox; assist with and route all press inquiries and follow up as necessary with media officers or other relevant staff.

Maintain all publications, subscriptions, and online memberships for the media team.

Maintain and organize media team Box folder and make all necessary documents available to the team.

Provide administrative support to Brand & Engagement initiatives, including Hunger Banquets, cultural events, volunteer activations, and partnership initiatives.

Assist with special projects and perform other reasonably related duties.

Participate in department and Media Team meetings as required.

Will stay abreast of professional standards, trends, and issues affecting this set of responsibilities, demonstrating continuous learning of the field.

Will work effectively and collaboratively in support of building a team‑based, problem‑solving work culture treating all persons with dignity and respect and will be familiar with and committed to Oxfam America mission, values and goals.

Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.

Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners and the communities we serve.

Demonstrates commitment to Oxfam America’s safeguarding policies, completes all required safeguarding and integrity training, and applies safeguarding principles within the scope of the role.

Bachelor’s degree or equivalent combination of education, training, and experience.

One to three years of relevant work experience in communications and/or media relations or in an administrative/ coordinator role.

Proficiency with MS Office suite, notably Excel.

Interest and experience in media or social media.

Excellent oral and written communication skills.

Ability to work with a team that has multiple work sites.

We welcome all qualified applicants and do not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, gender identity, or gender expression. We provide reasonable accommodations to applicants with disabilities upon request.

All offers of employment are contingent upon satisfactory references and appropriate pre‑employment checks in line with Oxfam America’s Safeguarding Policy. Recruitment Fraud Warning
Oxfam America never requests payment, bank information, or personal financial details from candidates at any stage of the recruitment process.

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