Head of Programme Management

Our client is a leading provider of heavy-duty maritime equipment, specializing in the design, engineering, and installation of mission-critical systems for ships and offshore platforms. Bachelor’s degree in a related field and a minimum of six (6) years of relevant professional experience, or an equivalent combination of education and experience that demonstrates the ability to successfully perform the essential functions of the role
Minimum of three (3) years of direct program management experience, with demonstrated ownership of complex programs and responsibility for customer relationships, cost, schedule, risk, and overall program performance
Demonstrated ability to analyze and manage program schedules, financial performance, forecasts, risks, and contractual deliverables and take corrective action when performance deviates from plan
Demonstrated success managing large-scale programs with significant financial, technical, or operational impact to the business
Proficiency with program management and business tools, including Microsoft Project, Excel, and PowerPoint
Ability to travel as needed
Bachelor’s degree in engineering or a related technical discipline
Master’s degree in business administration, Engineering Management, or a related field
PMP or PgMP certification
Experience managing complex programs within the maritime, shipbuilding, defense, or heavy industrial sectors
Experience managing government or major defense-prime customers and complex contractual requirements
Own the successful execution and performance of multiple complex programs concurrently, with accountability for cost, schedule, quality, technical performance, and customer commitments
Proactively identify program risks and opportunities, establish mitigation strategies, and drive issues to resolution before they impact customer commitments or business performance
Hold functional teams accountable for program commitments while creating alignment across Engineering, Supply Chain, Planning, Production, Quality, Finance, and other supporting organizations.
Customer Leadership & Relationship Management

Serve as the primary customer-facing leader throughout the program lifecycle, owning the overall customer relationship and ensuring clear, proactive, and professional communication
Build trusted, long-term relationships with key customer stakeholders by understanding their priorities, anticipating challenges, and consistently delivering against commitments
Lead customer discussions and negotiations involving program performance, schedule, pricing, scope, and contractual matters
Serve as the critical link between the customer and Trident’s functional leadership, ensuring customer requirements and priorities are clearly understood and translated into executable actions across the organization.
Take an active role in identifying and developing new business opportunities within existing and prospective customer accounts
Leverage customer relationships, program knowledge, and market awareness to identify emerging requirements and position Trident for follow-on and new business opportunities
Support and lead proposal development, pricing strategy, customer negotiations, and capture activities as appropriate
Contract, Scope & Financial Ownership
Own program financial performance, including budget management, forecasting, Estimate at Completion (EAC), Estimate to Complete (ETC), revenue and invoicing performance, and overall program profitability
Maintain a thorough understanding of the scope of work, estimate assumptions, contract requirements, terms and conditions, schedule obligations, risks, and customer commitments to ensure disciplined program execution
Proactively identify cost, schedule, and scope variances and lead corrective actions before they materially impact program or financial performance
Lead the identification and management of scope changes and contract adjustments
Protect the company’s contractual and financial position by identifying out-of-scope work and ensuring changes are documented, communicated, and appropriately addressed
Provide senior leadership with clear, concise, and fact-based assessments of program performance, financial outlook, customer priorities, key risks, and required decisions
Escalate significant risks and issues early, with clearly defined impacts, mitigation plans, and recommended courses of action