Head of IT Disaster Recovery

Director Of It
For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. Aspire Living & Learning is seeking a Director of Information Technology (IT). The Director of IT provides hands-on strategic and operational leadership for Aspire Living & Learning's technology infrastructure. This role is responsible for designing, implementing, and maintaining a robust, secure, and scalable IT environment that advances Aspire's mission. The Director oversees IT systems, networks, hardware, software, cybersecurity, and end-user support while ensuring seamless operations and alignment with organizational priorities. Identify emerging technologies that enhance service delivery, employee experience, and data management.
Lead IT project planning, budgeting, execution, and risk mitigation.
Maintain disaster recovery, business continuity, and security plans tailored to nonprofit constraints.
Oversee network, phone, and security systems; manage upgrades and technology conversions with minimal disruption.

Oversee the deployment, maintenance, and performance of IT systems, including servers, networks, cloud platforms, and approximately 600 computers.
Ensure reliable connectivity, data backup, and system monitoring across all locations.
Provide hands-on oversight of systems such as Microsoft 365, Google Workspace, EHR, HRIS, accounting/payroll platforms, Cisco switches, VoIP, and virtualization technologies.
Maintain documentation for all systems and configurations.

Implement cybersecurity protocols to protect sensitive donor, client, and organizational data.
Ensure compliance with privacy regulations and nonprofit data standards.
Lead, develop and grow a lean team of IT professionals.
Conduct supervision, goal setting, and performance evaluations.
Partner with departments including Finance, People & Culture, Clinical Services, and Operations to align technology with business needs.
Participate in organizational planning and policy development, providing expert guidance on technology infrastructure and data management.

Manage technology budgets with a focus on cost-efficiency and impact.
Partner with external consultants to manage systems and ensure effective support across Aspire's locations.
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
Master's degree in Management or Business Administration preferred.
vendor certifications (Microsoft, VMware, Cisco, Apple) preferred.
Minimum of 7–10 years of progressive IT leadership experience, including management of teams and enterprise systems.
Proven success in digital transformation, cloud migration and infrastructure oversight.
Experience in multi-site or nonprofit/human services environments strongly preferred.
Exceptional strategic planning, coordination, and problem-solving skills.
Ability to manage multiple complex projects and meet deadlines.
Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.

• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays.
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.