Head of Product Management- REMOTE

Job Title: Product Manager I - Claims Management

Job Location: Remote, USA-based

Job Type: Full-time, exempt

Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

We’re hiring a Product Manager to own the strategy, roadmap, and execution for our Claims Management development team. As a Product Manager, you’ll lead a key product used by thousands of customers each week, partnering closely with cross-functional stakeholders—including engineering, design, customer service, and leadership—to gather insights, align on priorities, and deliver impactful solutions. You’ll use data, customer feedback, and user research to identify opportunities, improve existing features, and build new ones. You’ll launch enhancements, measure outcomes, and continuously refine the user experience.

Determine what our customers need. Leverage internal and external sources, conduct customer interviews, surveys, analyze behavior and develop solutions.

Work with design and engineering teams to define, groom, and execute epics & features that drive the most value to our customers.

Work with designers, engineers, and cross-functional stakeholders to capture problems in user stories and ensure features, epics, and releases are well communicated, understood, and adopted by our customers.

Seamless integration with fellow product managers to ensure that all teams are running in the same manner.

Rigorously leverage data and analytics to drive decisions, features, and design.

Collaborate with Leadership, Engineering, Design, Strategy, and Implementation to drive initiatives.

3-5+ years of experience and success in B2B/SaaS/Web in product management positions.

The mentality to do what's best for the product and our customers.

A data-driven approach to scope and priority management.

Working knowledge of Jira, PivotalTracker, Trello or equal project-management software.

Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.

Offer two dental plans and one vision plan to keep you and your family healthy.

Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.

Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.

Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Flexible PTO and 7.5 company-observed holidays to recharge on your terms.

We are currently not able to accept applications for candidates who reside in the following states: Visa Sponsorship

Please note that we are unable to sponsor applicants for work visas for this position at this time.

Diversity and Inclusion

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing View email address on click.appcast.io

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.