IT SysAdmin

System Administrator 3
Position Overview Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms. The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Manage Active Directory, Group Policy, DNS, and DHCP
Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
Maintain system performance, availability, and configuration

Execute structured patching for servers and core systems
Support vulnerability remediation aligned to security priorities
Validate patches prior to deployment
Security & Compliance Support
Implement security controls defined by the Information Security Office
Support identity and access management practices, including MFA
Assist with system hardening, logging, and monitoring integrations
Provide support for audits and compliance activities

Monitoring & Incident Response
Provide Tier 2/3 support for infrastructure incidents
Contribute to root cause analysis and service improvements

Backup & Disaster Recovery
Perform and validate backup and restore testing
Support recovery objectives (RTO/RPO)

Change Management & Operations
Partner with Network Engineering on infrastructure dependencies
Support Application/Data teams on system integrations
Communicate system status, risks, and issues to leadership
Experience administering Windows Server environments
Strong knowledge of Active Directory and Group Policy
Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
Basic understanding of networking concepts
Experience with virtualization (VMware or Hyper-V)
Exposure to monitoring, SIEM, or endpoint management tools
Ability to follow structured processes and governance standards
Office-based environment
Occasional after-hours support for maintenance or incidents
Limited travel between office locations may be required
Additional Information This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.