Guest Services, Food Runner, Busser

San Ramon Marriott Marriott

San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Salary Range: $21.50 - $23.00 Hourly Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.

Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.

Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.

Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

Qualifications and Skills

Knowledge of the appropriate table settings and service ware.

Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.

Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.

Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

HEI Hotels and Resorts