Head of Project Management

Under general direction, is responsible for planning, developing and implementing project communication efforts associated with the Capital Delivery Departments management of streets and drainage projects. May exercise functional supervision over assigned staff. This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
City Tower - 100 W Houston Street, San Antonio, TX 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

Manages a team responsible for public and stakeholder communications related to the implementation of street and drainage projects during design and construction to ensure clear, timely and transparent updates.

Develops written communications and presentations to deliver both routine and critical project updates to the public and stakeholders; manages outreach across various platforms and measures communication effectiveness, engagement and outreach.

Supports the team in conducting and coordinating public meetings during the design and construction phases of assigned projects; defines roles and responsibilities of the team and ensures all project team members have the tools and training to perform effectively.

Facilitates coordination with the project team to update and communicate detailed project schedules and critical timelines.

Provides work direction and leadership to assigned staff, including assignment of work, daily supervision, management and review of communication materials and presentations.

Monitors project progress through regular site visits and meetings with the project team; keeps management current on any changes and ensures changes that impact citizens are communicated in a timely manner.

Assesses variances in the project traffic control plans; develops and implements changes to communication materials to ensure information conveyed to the public is consistent, timely and accurate.

Conducts formal quality assurance reviews of all project communication information and data throughout the design and construction of the project to ensure it complies with established standards, procedures and quality objectives.

Provides the team with constructive feedback as it pertains to project performance.

Interviews, selects, supervises, develops, and if necessary, counsel's personnel according to established COSA policies, procedures, and guidelines.

Develops and maintains a productive working relationship with project sponsors, project team members, and vendors.

Performs related duties and fulfills responsibilities as required.

Preferred Qualifications

High level of communication skills and experience workingwith diverse groups, including community members, staff, and key stakeholders.

Experience with public engagement efforts or utilizing comparable facilitation and outreach skills.

Strong organization skills with proven ability to manage multiple staff members and projects in various stages of development.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge of project management principles, practices, techniques, and methodologies.

Knowledge of organization, administration, and personnel management.

Knowledge of principles of accounting.

Knowledge of principles of budget development and administration.

Skill in developing project plans and scope of work.

Skill in using personal computers and a variety of MS Office software applications.

Skill in tact and diplomacy.

Ability to estimate, plan, track, control costs and provide status reporting.

Ability to plan, execute, and control a project (establishing realistic estimates and reporting metrics).

Ability to communicate clearly and effectively.

Ability to establish and maintain effective working relationships.

Ability to assess and analyze project risks and exposures; identify options and alternatives, make decisions, and implement corrective actions.

Ability to lead a group to accomplish a common goal.

Ability to promote and build a team atmosphere, motivating team members.

Ability to prepare detailed technical reports and presentations.

Ability to plan and organize projects.

Ability to perform all the physical requirements of the position, with or without accommodations.

Working conditions are primarily inside an office environment.

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