General Maintenance Repair Tech (Full-time or Part-time)

Maintenance Tech III - Full-Time
Level: Experienced Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: Facilities
A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner's Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Simpson is looking for a Maintenance III to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Position Summary: Maintenance Technician III performs skilled-level maintenance, repairs, and installations across a wide range of systems within a Senior Living environment. This position requires advanced technical knowledge in one or more trades such as HVAC, electrical, plumbing, carpentry, or mechanical systems, and a demonstrated ability to work independently or lead less experienced technicians. Technician III ensures safe, comfortable, and functional living environments for our residents and supports regulatory compliance across all facility systems.
Perform advanced diagnostic and repair work on a variety of building systems, including but not limited to HVAC units, plumbing systems, electrical panels, elevators, and commercial kitchen equipment.
Conduct thorough inspections and preventive maintenance on apartments, common areas, and offices.
Complete daily work orders, scheduled maintenance tasks, and emergency repairs with minimal supervision and within required timelines.
Maintain detailed records of service activities, including parts used, time spent, and systems involved, to ensure accurate tracking and compliance documentation.
HVAC: Install, maintain, and repair heating, ventilation, air conditioning, and refrigeration systems, including chillers, PTACs, air handlers, and ductless systems.
Electrical: Plumbing: Perform installations and repairs of water supply lines, drainage systems, fixtures, backflow prevention devices, and hot water boilers.

~ Ensure all specialty work meets code requirements and passes inspections by local authorities or third-party compliance agencies.

Resident Support & Interaction

Provide timely and courteous service to residents for in-unit repairs or maintenance requests, ensuring minimal disruption to their daily lives.
Communicate clearly with residents, particularly those with cognitive or sensory impairments, explaining the nature and timeline of repairs.
Demonstrate empathy, patience, and discretion in resident areas, maintaining a professional and respectful demeanor at all times.
Assist in moving furniture or supporting set-up for resident events or facility-wide activities as needed.
Regulatory Compliance & Safety

Conduct and document regular inspections of critical systems, including fire suppression, emergency lighting, exit signs, eyewash stations, and life safety systems.
Assist in preparing for annual and unannounced inspections from regulatory bodies (e.g., Department of Health, Fire Marshal, OSHA).
Maintain current knowledge of relevant regulations including NFPA Life Safety Code, CMS guidelines (for healthcare units), ADA requirements, and infection control standards.
Follow all safety protocols when working in or around resident-occupied spaces.
Preventative Maintenance Program

Support and execute the community's preventive maintenance plan by performing scheduled inspections, calibrations, and servicing of mechanical systems.
boilers, chillers, generators) and report anomalies to Facilities leadership.
Maintain clean and organized mechanical rooms, workshops, and storage areas in accordance with best practices and audit standards.
Vendor & Contractor Oversight

Escort and oversee outside contractors, ensuring work is completed to specification and within community safety and cleanliness guidelines.
Assist Facilities leadership in evaluating contractor proposals and providing scope-specific feedback based on in-field experience.
Leadership, Training & Mentoring

Provide guidance and informal leadership to junior maintenance staff and new hires, sharing expertise and best practices.
Train Maintenance Technicians I & II on equipment use, safety protocols, troubleshooting techniques, and community policies.
Serve as acting team lead during absence of Facilities Supervisor, overseeing team workflow, assigning tasks, and reporting issues.
Emergency Response & On-Call Duties

Participate in rotating on-call schedule, responding to after-hours emergencies such as power outages, water leaks, elevator issues, and HVAC failures.
Assist in disaster preparedness activities including generator tests, backup power readiness, and facility lockdown drills.
Take initiative to mitigate emergency risks until permanent repairs can be scheduled.

~ Demonstrated expertise in at least one core trade (HVAC, electrical, plumbing) and solid working knowledge of general building maintenance practices.
Ability to read and interpret blueprints, wiring diagrams, technical manuals, and building codes.
Proficient use of tools, testing devices, and diagnostic equipment appropriate to the trade.
Preventative & Corrective Maintenance

Skilled in implementing and following preventive maintenance schedules.
Ability to proactively identify potential equipment failures and perform corrective actions before breakdowns occur.
Competency in documenting maintenance activities and reporting findings.
Strong understanding of safety protocols and OSHA regulations, especially those related to senior living and healthcare facilities.
Adheres to policies governing life safety systems (e.g., fire suppression, emergency power, ADA compliance).
Demonstrates a commitment to maintaining a safe environment for residents and staff.
Customer Service Orientation

Responds promptly and professionally to resident maintenance requests.
Maintains a calm, respectful, and empathetic demeanor in all resident interactions.
Understands and respects the dignity, privacy, and needs of older adults and those in memory care or assisted living.
Effectively communicates issues, timelines, and solutions to residents, teammates, and leadership—both verbally and in writing.
Prepares clear, concise documentation for maintenance records, compliance logs, and vendor reports.
residents, supervisors, external inspectors).
Uses logical reasoning to diagnose equipment issues and system failures.
Works collaboratively with other maintenance team members, housekeeping, nursing, and administration.
Supports a positive team environment by offering assistance, sharing knowledge, and maintaining a solution-focused attitude.
Willing to step in during emergencies or high-demand periods to ensure resident care is uninterrupted.