Remote- Systems Engineering -

Grow Your Career in a Fast-Paced Managed Services EnvironmentDo you enjoy solving complex technical challenges, working with a variety of technologies and supporting multiple client environments? Are you looking for an opportunity where every day brings something new while allowing you to expand your infrastructure, cloud and networking expertise?We're partnering with a rapidly growing technology consulting organization that is investing heavily in its managed services practice. As the business continues to expand through strategic growth and acquisitions, they're seeking a Systems Engineer to join a collaborative team that supports a diverse client base while contributing to infrastructure projects and technical initiatives.What You'll DoProvide Level 2 technical support for a wide variety of client environments.Troubleshoot complex server, workstation, network and cloud issues.Participate in infrastructure implementations, migrations and technical projects.Configure, deploy and maintain Microsoft-based infrastructure and cloud solutions.Support Microsoft 365 environments, Windows Server, Active Directory and endpoint management technologies.Assist with networking technologies, security solutions, backup systems and cloud connectivity.Perform remote troubleshooting while occasionally providing onsite client support when needed.Collaborate with project managers, service coordinators and fellow engineers to deliver exceptional customer service.What We're Looking ForRequired ExperienceExperience working within a Managed Services Provider (MSP) environment is strongly preferred.Experience supporting multiple client environments simultaneously.Hands-on experience providing Level 2 technical support.Experience participating in infrastructure implementation and migration projects.Strong troubleshooting skills across Microsoft technologies, networking and cloud environments.Comfortable working in a fast-paced environment where priorities can shift throughout the day.Windows ServerMicrosoft 365Microsoft IntuneActive Directory & Group PolicyMicrosoft Outlook & Microsoft 365 AdministrationAzureNetworking technologiesCloud storage and remote connectivity solutionsBackup and disaster recovery solutionsEndpoint security / EDR solutionsConnectWise Automate or similar RMM platformsApple hardware and macOSGoogle WorkspacePreferred QualificationsExperience supporting small to mid-sized business environments.Microsoft certifications (MCSA, MCSE or equivalent)Cisco certifications (CCNA or equivalent)VMware experienceFortinet, SonicWall, JAMF or CompTIA certificationsCollege degree or equivalent technical experienceWho You AreYou're someone who genuinely enjoys troubleshooting and solving technical problems. You thrive in environments where no two days look alike and enjoy supporting a variety of clients, industries and technologies. You're collaborative, customer-focused and eager to continue expanding your technical skill set while working alongside experienced engineers.Why This Opportunity Stands OutThis organization is experiencing significant growth and continues to invest heavily in its managed services practice, including expanding its leadership team to better support engineers and create opportunities for advancement. Rather than supporting a single corporate environment, you'll gain exposure to a wide variety of infrastructures, technologies and business challenges, making this an outstanding opportunity for someone looking to accelerate their technical career. The role combines Level 2 support with project-based implementation work, providing an excellent balance of troubleshooting and hands-on engineering. Engineers participate in an on-call rotation that is currently approximately one week out of every ten weeks, helping maintain a healthy work-life balance while supporting clients.