Hotel Head Of Housekeeping

A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city's most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike-offers an elegant backdrop to host the city's most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.

Step into the forefront of hospitality as our Housekeeping Manager, where attention to detail and strong leadership drive exceptional guest experiences. This role is responsible for overseeing all housekeeping operations, ensuring the highest standards of cleanliness, organization, and presentation throughout the property. Conduct detailed room audits and inspections of guest rooms, public areas, and residential units to ensure adherence to cleanliness, maintenance, and brand standards
Provide immediate feedback and coaching to team members based on inspection results, reinforcing quality expectations and accountability
Track and report inspection scores, identifying trends and implementing corrective action plans as needed
Partner with Front Office and Maintenance teams to ensure rooms are guest-ready and out-of-order rooms are addressed promptly
Ensure compliance with all safety standards, including proper handling and storage of chemicals (OSHA guidelines)
Drive consistency in brand standards and presentation across all areas of responsibility
Identify opportunities for process improvement and implement efficiency-driven solutions
Complete and manage guest incident reports related to housekeeping, ensuring accurate documentation, timely follow-up, and communication with leadership
Oversee housekeeping services for residential units, ensuring personalized service, privacy standards, and consistency with luxury brand expectations
Coordinate with Residence Services/Concierge teams to manage owner preferences, special requests, and scheduling of services within residences
Multiple years of progressive experience in housekeeping, with increasing leadership responsibilities preferred
Strong knowledge of cleaning procedures, quality control, and operational best practices
Strong organizational and time management skills with attention to detail
Experience with budgeting, labor management, and inventory control
bilingual ability preferred

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training