Host - Dinner & Weekend Shifts
Herschend Family Entertainment
Guest Transit Host
The Guest Transit Host position is defined by various positions to include Tram Driver, Conductor and Crowd Control. The Guest Transit Host is responsible for all aspects of assigned areas, to include safety, friendliness, cleanliness and line speed.
Effectively uses empowerment to ensure Dollywood's 100% Satisfaction Guarantee policy is implemented
Reacts calmly and quickly in stressful/emergency situations. Effectively performs in the role of Tram Conductor to include (but not limited to):
Visually observes trailing cars on multi-unit conveyances for potential safety hazards
Visually observes Guest actions during operation to prevent safety hazards
Communicates calmly, clearly and professionally with Tram Conductor/Lot Attendants
Maintains a sense of urgency toward area of operation to reduce Guest wait time
Performs special projects as directed by Management
Attends all required Training Classes and Meetings
Complies with safety and security directives, policies and procedures to ensure Hosts/Guests safety at all times
Any activity with use of a motor vehicle to include trams and shuttles
Basic computer skills
Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record
Must have professional appearance with good personal hygiene
Must promote and support a "team" work environment by cooperating and helping co-workers
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, or holidays
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Ability to memorize safety standards & scripted material
Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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