FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant - Operations

Position Description: Full-Time, Benefit Eligible

Schedule: Day Shift, No Weekends

Pay Range: $25.00 - $26.00 per hour

The Operations Administrative Assistant manages comprehensive support functions for the Franchising Support and Operations department, including document management, event coordination, project assistance, and other administrative tasks. This role requires strong organizational skills, attention to detail, multitasking abilities, and proficiency in Microsoft Suite and productivity software. Provide high-level administrative support to ensure smooth operations within the office.

Manage and maintain accurate franchising documentation as in operations manual and franchising support materials.

Lead coordinator of all operations events, including Top Performers, President Club, and other events as needed.

Effectively utilizing reporting features in franchising support software to aid in data driven decisions to improve operations.

Organize and maintain third-party payer documents as well as handle third-party payer management using FranConnect software.

Manage the Synapticure Referral platform.

Verification of caregiver job advertisements in our applicant tracking system. Coordinate setting up new franchise owner accounts in Indeed with our Senior Helpers Indeed Representative.

Assist with other administrative tasks for our Franchising Support department and franchise owners.

High school diploma or equivalent; A minimum of two years experience in an office setting required.

Experience in healthcare or senior care administration is a plus.

Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.

Ability to learn and efficiently use specialized software (e.g., Working knowledge of office equipment (e.g. printers, fax machines, etc.)

Adept at reading, writing, and interpreting technical documentation/manuals.

40-hour on-site work week.

• Medical, Dental, Vision insurance with a generous percentage paid by the company
• Flexible Spending Accounts for Health and Dependent care
• Company paid Life Insurance, AD&D, and Short-Term Disability
• Employee Assistance Plan
• Voluntary long-term disability
• PTO, Personal Days, Pd. Holidays
• Monthly reimbursement for gym membership
• Education tuition reimbursement

Founded in 2001 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges,

Senior Helpers has over 300 franchises across the country that have cared for tens of thousands of seniors with a pledge to provide care and comfort at a moments notice.

Our franchising support team offers fantastic franchise opportunities and support to business owners across the country. Services provided in the in-home care model range from specialized care for those with diseases, such as dementia, Alzheimers and Parkinsons, to personal and companion care to help individuals looking for a little assistance with daily activities.

The company is proud to be named the first national in-home care provider to receive certification as a Great Place to Work for consecutive years since 2019.

In addition, Senior Helpers was recently ranked in Entrepreneurs Franchise 500 Ranking and appointed to the Healthcare Leadership Councilan exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.