Head of Operations & Business Management

Summary
The Manager Terminal Operations is responsible for the daily management and operations of the Tirzah and Heath Springs, SC Terminals, and the Blue Ridge Pipeline. Responsibilities encompass safety, environmental stewardship, organizing, planning, and directing all aspects of daily terminal operations and maintenance. The role ensures operational excellence, industry‑leading safety, environmental performance, and customer service while managing expense accountability and capital plan execution. The manager administers capital and expense budgets annually and is accountable for business results for terminal systems.

Essential Duties and Responsibilities

Direct terminal workforce and daily operations for safe, environmentally sound, efficient, and profitable product logistics services

Oversee execution of daily operating plans

Manage performance of operating workforce

Identify and investigate operating issues or incidents and implement appropriate corrective actions

Interface with customers to ensure excellent customer service

Measure key performance indicators and utilize periodic reviews to drive business performance

Manage MOC’s, SAP, PM’s, training, work plans, safety and environmental programs

Support business development and engineering in the development and implementation of growth projects

Develop and implement strategies to improve operations, create competitive advantage and grow earnings

Develop, present, and implement approved business plan for terminal systems

Special Considerations

This position is on‑call 24 hours per day, 7 days per week.

Requirements

Bachelor’s degree or equivalent experience

Minimum 8 years of experience, including 5 years in LPG terminal operations and/or petroleum logistics operations

Relevant current supervisory/management experience required

Ability to communicate effectively with customers and senior management as well as engineering, business development, and other departments

Knowledge of pipeline, truck transport, and rail preferred

Knowledge of company procedures and policies is a plus

Good oral and written communication skills essential

Demonstrated management, analytical, and problem‑solving skills

Valid driver’s license

Strong system (IT) knowledge including databases and reporting software

Preferred Qualifications

Strong written, oral, and computer skills

Leadership skills and ability to work well with supervisors and mechanics

Ability to organize and manage multiple priorities effectively

Proven team player

Knowledge of HES standards and environmental regulations as they pertain to petrochemical field maintenance work, and related experience in industrial field maintenance

Working Conditions

Usually normal office working conditions

Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing

Occasional overnight travel may be required

Position is based in an industrial/manufacturing setting which may include exposure to various materials and chemicals, extreme temperature conditions, and loud machinery; requires appropriate personal protective equipment

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