Barista Lead - Full-Time

We are looking for a talented, smiling, enthusiastic Front of House lead who cares deeply about culture and a positive work environment. We offer health, dental, and vision insurance after 60 days of working full time (minimum 30 hours). After a year of continuous full-time employment, we offer two weeks of paid vacation taken at employees' regular rate of pay.
Job Purpose Tinys Milk and Cookies has an industry leading coffee program and prides itself on our assortment of pastries, ice creams and other goods. Our Team Leads care deeply about our culture and will provide a genuine sense of hospitality and exceed guests’ expectations by providing friendly, authentic, and enthusiastic experience with perfect service.
Duties And Responsibilities Organize and supervise shifts
Deliver superior service and maximize guest satisfaction
Develop guest relations
Respond efficiently and accurately to guest comments and complaints
Train new and current staff
Enforce handbook policies and company protocols
Provide constructive feedback when necessary
Control operations costs and identify measures to reduce waste
Maintain health code standards, ensuring compliance with sanitation and safety regulations
Maintain all checklists
Oversee inventory and ordering products
Estimate future needs for goods, restaurant supplies and paper goods
Clear communication skills
Strong leadership, motivational and people skills
Be able to maintain a fast-paced environment
Close attention to detail
Ability to competently use the restaurant POS system
Promise to maintain the company's brand and image through hard work, service and a sincere love for hospitality
Can perform barista position should the business needs dictate
Works on special projects and other duties as assigned
Accommodation Reasonable accommodation can be made for individuals with disabilities to perform the essential functions of this position.
Qualifications Texas Food Handlers certificate
Outstanding customer service skills
Ability to memorize recipes and beverage lists
Flexible availability in scheduling
Capacity to multitask
Ability to work as part of a team
Barista skills
Working conditions The incumbent will be working in a restaurant setting behind a bar and may be working near co-workers. Hazards may include, but are not limited to, cuts, minor burns, slipping and tripping.
Physical Requirements The incumbent is required to walk and stand for the entirety of the shift, minimal lifting is required. Continuously reach, bend, lift, carry, stoop, and wipe. Frequent hand washing. Must be able to hear and talk.

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