Head of Sales & Support

The Sales Manager, Workboots.com Corporate Safety Program Powered by GALLS is responsible for leading the sales team supporting the WorkBoots.This role will oversee both Key Account Managers focused on customer retention, account growth, and relationship management and Inside Account Executives focused on new business acquisition and revenue growth.

The ideal candidate is a strong sales leader who can balance account management with new business development, coach and develop sales talent, and create accountability around revenue growth and customer success. Sales Leadership

Lead, coach, and develop Key Account Managers and Inside Account Executives.

Establish clear sales priorities, goals, expectations, and accountability across the team.

Monitor sales performance, pipeline activity, customer retention, and growth opportunities.

Build a high-performance sales culture focused on execution, urgency, and customer service.

Existing Account Retention & Growth

Provide oversight of strategic and key Corporate Safety Program accounts.

Partner with Key Account Managers to strengthen customer relationships and drive retention.

Develop strategies to protect at-risk business and improve overall account performance.

Lead Inside Account Executives responsible for prospecting and acquiring new Corporate Safety Program customers.

Drive consistent pipeline development and prospecting activity.

Help identify and pursue opportunities within target industries and strategic accounts.

Cross-Functional Partnership

Partner with internal teams including Merchandising, Operations, Customer Experience, Marketing, and Technology to support successful customer programs.

Ensure strong communication and execution throughout customer onboarding, program launches, and ongoing account management.

Advocate for customer needs while balancing company goals and operational capabilities.

Proven experience leading a B2B sales or account management team.

Strong track record of driving customer retention, account growth, and new business acquisition.

Experience coaching sales professionals and managing performance against measurable goals.

Strong communication, relationship-building, and problem-solving skills.

Ability to manage multiple priorities in a fast-paced, growth-oriented environment.

Experience with CRM systems, pipeline management, forecasting, and sales reporting.

Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date

• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay; EOE/Disability/Vets