Part-time Evening Concierge/Front Desk Receptionist

Because Our Promise is to love and care for your family as we do our own…and this extends to our team members too!

Become part of a community that’s driven by its unique core values: a Love for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve. Full-Time, Part-Time, Overnight

Schedule: Sunday-Thurs 11pm-7am, Sunday-Thursday 7am-3pm, On-call bases

The Concierge is responsible for greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions.

Greets visitors to the community in a prompt and gracious manner. Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.

Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.

Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.

Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident “out of town” list.

Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.

Assists the Business Office Manager with administrative tasks as assigned. Tasks could include, but is not limited, to assisting applicants with completion of job applications, coding of invoices, filing, entering information into the Property Management Systems and payroll systems, and monitoring operations of key office equipment.

Attends training courses and participates in other professional development activities as required.

Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Personnel Policies.

Strong time management and organizational skills.

Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management Systems.

Ability to efficiently operate all functions of the property telephone system

Thorough understanding of various alarm systems used in the community.

Clear, pleasant telephone voice.

Must be able to read and write English, and follow verbal and written instructions.

Ability to work flexible hours including weekends and evenings.

High school diploma required. Must be criminally cleared by DOJ and FBI via the Live-Scan process prior to initial presence in the facility.