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Head of Operations **URGENT**

Veolia North America

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. The Operations Supervisor oversees chemical blending production operations, managing a shift team to deliver safe, high-quality results. This hands‑on supervisory role combines technical expertise in chemical formulations with operational excellence, ensuring that blending, testing, and packaging processes meet strict safety standards and production deadlines. The ideal candidate will demonstrate strong supervisory leadership skills while maintaining solid knowledge of chemical operations.

The Operations Supervisor applies operational expertise to resolve day‑to‑day challenges, establish performance objectives for team members, and deliver measurable impact on shift‑level operational targets and production goals.

Supports production efficiency through effective resource allocation, SAP analytics reporting, and coordination with team members to meet production targets while controlling costs and maintaining productivity within assigned areas.

Regulatory Compliance & Quality Leadership: Ensures adherence to multi‑agency regulations (ISO, OSHA, EPA, DOT, DHS) while supporting root cause analysis and corrective actions to maintain quality standards and minimize production disruptions.

Shift Team Leadership & Operational Support: Supervises shift teams through effective performance management and skill development while supporting cross‑departmental communication and contributing to smooth daily operations.

Supervise workforce management including attendance tracking, performance evaluations, and employee relations for production staff within assigned operational areas.

Ensure compliance with Veolia WTS standards, governmental regulations, customer specifications, and relevant organizational policies and procedures.

Coordinate production resources and scheduling to meet customer commitments while supporting productivity targets and labor cost controls within shift operations.

Support cross‑departmental communication to help resolve production interruptions, quality deviations, and equipment failures.

Coordinate with Corporate Engineering on project execution and vendor/contractor coordination aligned with facility requirements.

Assist with troubleshooting process and material‑related production issues through root cause analysis and corrective action implementation to minimize operational impact.

Utilize SAP systems for data entry and reporting to monitor information flow across procurement, inventory, order management, and logistics systems.

Support compliance with employee certification requirements and mandatory training programs.

Maintain awareness of regulatory compliance standards across multiple agencies including ISO, OSHA, EPA, DOT, and DHS.

Contribute to employee development and skill‑building for production and logistics staff.

Support shift operations and plant performance objectives as assigned.

Perform additional responsibilities as required to support shift operations and overall plant performance objectives.

Production Operations & SAP Systems Support: Working knowledge of manufacturing operations, production scheduling, and supply chain logistics; ability to use SAP ERP systems for data entry, reporting, and monitoring across procurement, inventory management, order fulfillment, and logistics modules to support operational workflows and identify system issues.

Regulatory Compliance & Quality Assurance: Understanding of multi‑agency regulatory frameworks including ISO standards, OSHA safety requirements, EPA environmental regulations, DOT transportation rules, and DHS security protocols; ability to support compliance programs, assist with root cause analyses, and maintain quality control systems that ensure quality standards and operational integrity.

Shift Team Supervision & Operational Support: Capability to supervise, coach, and evaluate production team members while managing performance, attendance, and addressing workplace concerns; skilled in supporting communication across engineering, maintenance, quality, and logistics departments to help resolve operational challenges and execute assigned tasks.

Previous experience in a production supervisor or operations supervisory role managing an hourly workforce.

Bachelors Degree in Industrial, Chemical, or Mechanical Engineering from an accredited college or university.

Excellent understanding of chemical processing and material handling equipment.

Fundamental understanding of the Risk Management Program for Hazardous Chemicals.

Knowledge of manufacturing policies and regulations established by Veolia WTS as well as government and other customers.

Knowledge of manufacturing management disciplines such as production and inventory control and standard cost systems.

Strong leadership skills, including coaching and communication and demonstrated ability to train and mentor production employees.

Working experience operating in a facility under the OSHA Process Safety Management program or Risk Management Program for Hazardous Chemicals.

Experience with Management of Change processes including P&ID documentation updates.

Lean / Six Sigma Green Belt or equivalent Quality training.

Experience with enterprise business systems, SAP.

Ability to effectively interface with all levels of management.

Ability to manage multiple tasks and assign right prioritization.

Effective risk management skills; knowing when to elevate, define risk mitigation plans and knowing when to invoke them.

Medical, Dental, & Vision Insurance starting Day 1.

Life Insurance.

Paid Holidays.

Flexible Spending & Health Saving Accounts.

Disability Insurance.

Tuition Reimbursement.

S. immediately; H‑1B visa) for this opportunity.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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Vacancy posted 3 days ago
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