Head of Technical Writing

Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionWe are seeking a highly motivated Technical Manager - Concrete Admixtures to join our construction materials laboratory. The ideal candidate will have extensive experience in concrete admixtures, mix designs, and performance evaluation.This role involves managing research and testing projects, coordinating with clients, ensuring compliance with industry standards, and driving innovation in admixture performance analysis. The Technical Manager performs a variety of technical evaluations, including setup based on project or client requirements, systematic data collection and documentation, and reporting test outcomes. They also oversee routine activities of technical staff to support daily operations.Project Management & Coordination:Oversee and manage multiple concrete admixtures testing projects from initiation to completion.Develop project timelines, budgets, and deliverables to ensure efficient execution.Coordinate with laboratory technicians, engineers, and quality control personnel to ensure accurate and timely testing.Understands customer orders, follows laboratory technical procedures and test specificationsInteracts with customers during the testing process, periodically assists with troubleshooting anddevelopment, and schedule modificationsMaintains a professional courteous manner with all vendors, contractors, and fellow employeesFollows established Company policiesControls project plan by reviewing design, specifications, and plan, scheduling changes, andrecommending actionsContributes to team effort by accomplishing related results as neededTechnical Expertise & Testing:Plan and supervise laboratory testing of concrete admixtures, including fresh and hardened concrete properties, rheology, durability, and performance evaluations.Ensure testing is performed according to ASTM, ACI, DOT, and other relevant industry standards.Evaluate the effects of chemical and mineral admixtures on concrete properties and provide recommendations.Troubleshoot mix design challenges and assess compatibility of admixtures with various cementitious materials.Quality Assurance & Compliance:Ensure adherence to ISO/IEC 17025 laboratory accreditation requirements.Maintain rigorous documentation and reporting of test results and project progress.Implement and uphold quality control protocols to ensure data integrity and accuracy.Performs tests in accordance with company policy and industry and regulatory standardsAbides by and ensures that all duties are performed in accordance with all Safety, Health, andEnvironmental (SHE), Trade Compliance, and Quality practices, policies, and regulationsClient Relations & Business Development:Work closely with clients, including admixture manufacturers, contractors, ready-mix suppliers, and government agencies, to provide technical insights and solutions.Assist in proposal development, project bidding, and contract negotiations.Always maintains customer confidentialityResearch & Innovation:Stay up to date with emerging trends in concrete technology and admixtures.Support research and development initiatives to enhance concrete performance and sustainability.Maintains in-depth knowledge of test standards, product test procedures, and instrumentationQualificationsEducation and ExperienceBachelor's degree in Civil Engineering, Materials Science, Chemistry, or a related fieldMinimum 5 years of experience in concrete technology, admixtures, or constructions materials testingStrong understanding of concrete mix design, performance requirements, and testing methodologiesFamiliarity with ASTM, ACI, and DOT specifications for concrete materialsVery familiar with ASTM C494 testing and evaluation of admixturesKnowledge/ Skills/ AbilitiesEnglish Advanced level of knowledge requiredProject management experience with proven ability to coordinate multiple projects effectively.Excellent problem-solving, analytical, and technical writing skills.Proficiency in Microsoft Office Suite; experience with statistical analysis software and laboratory data management systems is a plus.Preferred CertificationsACI Concrete Laboratory Testing Technician - Level I or IITravelOccasional travel required (5%-33%)Physical Demands of the JobStand Occasional (5% - 33%)Move or traverse Occasional (5% - 33%)Sit Frequent (34% - 66%)Use hands Frequent (34% - 66%)Reach with hands and arms Frequent (34% - 66%)Climb or balance Frequent (34% - 66%)Stoop, kneel, crouch or crawl Never (0%)Talk/hear Occasional (5% - 33%)Taste/Smell Frequent (34% - 66%)Lift/carry/push or pull Never (0%)Additional InformationSGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

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