Customer Service Officers

Client Services Specialist
Department: Client Services

Employment Type: Full Time

Our Client Services Specialists are not a call center, these teammates are highly trained and are the first point of contact for our global clientele. This is not the typical Client Services role, when you join our team, you receive ongoing and in-depth training in order to be a high-impact resource for our clients.

Requirements for success as part of our elite Client Services team:

React swiftly and competently to inbound sales opportunities and actively address client needs

Manage online orders and provide every customer with accurate and exceptional service, closing out their experience with prompt follow-up

Participate in ongoing procedural and product training sessions to ensure effective and efficient customer service

Provide customer feedback to internal parties, continually improving our approach to excellence

Ideal candidate qualities include:

Excellent personal, as well as written and oral communication skills

This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Health, Vision & Dental Insurance with company contributions

Accident, Short Term Disability, etc.

Free Employee Assistance Program: 24/7 access

Generous paid time off (PTO) that increases with tenure, plus company-paid holidays

Volunteer Paid Time Off: Give back to our community & get paid!

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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