Driver/sales/merchandiser store

Brand Specialist

The Brand Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work. Itemized check-in of delivered goods with a customer representative

Complete bi-weekly customer inventory

Create bi-weekly orders based on established inventory levels

Pull credits, create out-of-date memos, and issue customer credits

Complete merchandising resets and recommend opportunities for cross-merchandising

Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

Delivery of perishable goods to customers

Monitor truck maintenance schedule and coordinate necessary maintenance

Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

Complete additional activities or special projects as assigned

High school diploma or equivalent, including basic math and reasoning

• Ability to speak and read English
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
• Successful mastery of Brand Associate essential functions and requirements
• Valid driver's license and clean driving record
• Basic computer skills

Training and Certification Requirements (Provided)

Product knowledge and customer service

Deli Operations

Deli scale operation and sanitation

DOT compliance and Safe Driver training