Flex Teller

Teller FloaterBrownsville - Brownsville, TX 78520OverviewPosition Type Full TimeDescriptionThe Teller Floater is responsible for delivering accurate, compliant, and efficient transaction services while providing a positive customer experience. The Teller Floater must be adaptable, quickly integrate into different branch teams, and maintain consistent service standards while supporting operational needs where coverage is required.Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. Provides a welcoming environment and communicates professionally and effectively with customers and other members of the teamAccurately process a high volume of customer transactions, including deposits, withdrawals, payments, transfers, and check cashing, verifying endorsements, placing Reg CC holds, cash advances, etc.Consistently apply banking policies, procedures, and regulatory requirements across a variety of transaction typesRetain and correctly apply transaction rules, limits, holds, documentation requirements, and exception handlingPerform required verification and control steps to ensure accuracy, compliance, and risk mitigationMaintain a balanced cash drawer by accurately accounting for all cash received and disbursedManage multiple tasks simultaneously while maintaining focus and accuracy in a fast-paced environmentIdentify discrepancies, exceptions, or potential risks and escalate appropriatelyAdhere to all security, audit, and internal control standardsDeliver professional, courteous, and efficient service while managing frequent interruptionsParticipates in job specific training and other various Bank training programs, as necessaryMaintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policyMaintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operationsMaintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AMLPerforms other related duties as required and assignedQualificationsThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. High school diploma or GEDPrior banking experience required or a Bachelor's DegreePrior cash-handling experience requiredDemonstrated ability to retain, recall, and consistently apply detailed procedural informationStrong attention to detail and ability to maintain focus while performing repetitive and regulated tasksAbility to follow multi-step processes and exercise judgment within established guidelinesStrong reliability, accountability, and integrity when handling cash and confidential informationBilingual in English and Spanish requiredMust be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)This position reports to the Service Manager. All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.