Optician - Ophthalmology

Certified Optician
We are seeking two qualified and customer-focused Certified Opticians to provide onsite optical services for Veterans at the Louis A. Johnson VA Medical Center. The Optician will support the Eye Clinic by assisting patients with eyewear selection, fittings, measurements, adjustments, repairs, and prescription verification while ensuring exceptional patient care and compliance with VA standards.
This role requires strong interpersonal skills, technical optical knowledge, and the ability to work collaboratively with VA clinical staff in a professional healthcare environment.
Key Responsibilities

Assist Veterans with frame selection and lifestyle-based eyewear recommendations
Perform optical measurements including pupillary distance (PD), segment heights, and base curves
Verify eyeglass prescription specifications provided by VA Optometry/Ophthalmology clinics
Fit, adjust, and dispense eyeglasses
Perform minor repairs including screw replacement, nose pad replacement, and frame adjustments
Document patient care accurately within CPRS/EHR systems
Maintain compliance with VA, HIPAA, Joint Commission, and CMS standards
Provide excellent customer service and maintain professional interactions with Veterans and VA staff
Ensure optical equipment and tools are maintained in proper working condition
Participate in required VA training and background clearance processes
Required Qualifications

American Board of Opticianry (ABO) Certification required
Must be technically proficient in optical dispensing and patient care services
Ability to read, write, speak, and understand English fluently
Experience with eyeglass fittings, measurements, and repairs
Strong customer service and communication skills
Ability to work independently and collaboratively in a healthcare setting
Must successfully complete VA background investigation and credentialing requirements prior to start
Must complete all required HIPAA, privacy, and VA training
Preferred Qualifications

Previous experience in a VA, hospital, or medical clinic environment
Knowledge of CPRS/EHR documentation systems
State Optician license (if applicable)
Experience working with diverse patient populations
Work Environment & Schedule

Onsite position at VA Medical Center in Clarksburg, WV
Monday through Friday, 8:00 AM – 4:30 PM
No overtime without prior authorization
Federal holidays observed
Additional Requirements

Must maintain certifications and continuing education requirements throughout employment
Must comply with all VA privacy and information security regulations
Must maintain professional appearance and conduct consistent with VA standards