Concierge Services: Weekend

People are our greatest asset and we are currently seeking people like you who have a desire to join our team.
People are our greatest asset, and we are currently seeking a personable, organized, and service-focused Club Member Concierge to join our team.
The Club Member Concierge provides personalized assistance to members, guests, and prospective members. This position supports reservations, membership administration, special arrangements, property information, and general concierge services while creating a seamless and exceptional Club experience.
Weekend availability is required:

Saturday: 9:00 a.m.-Sunday: 11:00 a.m.-Options may include Wednesday through Sunday, Saturday through Wednesday, or a combination that works best for the candidate and the Club. This schedule will help the concierge team remain available seven days a week to better assist our members.
Respond promptly and professionally to inquiries received in person, by telephone, or through email.
Maintain current knowledge of Club amenities, outlets, operating hours, activities, events, promotions, policies, and services.
Process membership applications, membership cards, renewals, guest cards, and temporary memberships.
Maintain accurate member profiles, contact information, preferences, reservations, and service notes.
Assist with member communications, event registrations, mailings, reports, data entry, and other administrative duties.
Attend required training sessions, safety courses, and departmental meetings.
High school diploma or equivalent required.
Previous experience in hospitality, concierge services, reservations, membership services, sales, or customer service is preferred.
Experience in a private club, luxury resort, hotel, or similar service-focused environment is preferred.
Excellent telephone, computer, organizational, and general office skills.
Ability to provide personalized service while managing multiple requests and priorities.
Ability to maintain confidential member and business information.
Required availability on Saturdays from 9:00 a.m.-3:00 p.m. and Sundays from 11:00 a.m.-Ability to use a computer and telephone throughout the workday.
Ability to lift and carry office supplies, membership materials, and packages weighing up to 25 pounds.