HR Training Facilitator

Report to the Human Resources Manager or Training Manager on site
Coordinate and deliver DSV- and client-required training courses
Develop and conduct role-specific competency training in systems and leadership development
Provide ongoing support to employees in training areas
Orient new associates and provide refresher training on site policies
Monitor, measure, and report staff training and development plans and achievements
Facilitate shift training on operations, quality, standards, and procedures
Implement and deliver on-the-job training programs to improve site performance
Conduct and supervise employee training and development programs
Enter all training information into the database
Ensure quality and training programs meet regulatory, DSV, and client requirements
Keep site programs audit-ready for ISO client and 5‑Star DSV requirements
Maintain equipment and materials needed for training delivery and measurement
Plan, develop, and implement staff training and development strategies and measurement systems
Verify equipment operator certifications and equipment validation before operation
Issue certification cards, ID badges, and safety cards to associates
Answer associate questions or find answers
Collaborate with management and operations to meet business needs
Evaluate associate skill levels, identify gaps, and retrain associates on updates
Maintain accurate staffing changes, training files, forms, orientation packets, and safety packets
Complete additional tasks assigned by management
Requirements High School diploma or equivalent
2 years’ experience working in warehousing and/or logistics preferred
1-year clerical experience
Proficient in MS Office applications
English reading, writing, and verbal skills
Intermediate mathematical skills
Experience developing and implementing training programs
Knowledge of inventory management procedures and warehousing terminology and best practices
Effective communication skills across management and entry-level team members
Excellent organizational skills
Ability to work in unregulated warehouse temperatures during warmer and colder months
Ability to work overtime as dictated by business needs
Flexible scheduling, including changing days and hours for training purposes
Ability to complete work with limited supervision
Core Competencies Demonstrates expertise in developing and implementing training programs, ensuring compliance with regulatory standards, and effectively communicating with diverse teams. Proficient in monitoring and evaluating training effectiveness to enhance employee performance in warehousing and logistics.
Highest-signal resume keywords Training Program Development
Regulatory Compliance
Effective Communication
Organizational Skills
Inventory Management Knowledge
Hard Skills Training Program Implementation
Competency Training Development
Data Entry
Mathematical Skills
ISO Standards Knowledge
Soft Skills Effective Communication
Organizational Skills
Flexibility
Problem-Solving
Certifications & Qualifications Equipment Operator Certification
Industry Keywords Warehousing Terminology
Logistics
Staff Training
Quality Standards
On-the-Job Training
Tools & Technologies MS Office Applications
Training Database Systems

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