Head of Product Management and Design

Our Deloitte Customer team empowers organizations to build deeper relationships with clients through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and client value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on January 5, 2027

As a Product Manager, you will be responsible for helping clients define, prioritize, and deliver customer‑centric digital products. The ideal candidate brings experience leading digital product initiatives across strategy, experience design, and technology teams. Lead collaboration across engineering, user experience, analytics, and business stakeholders to support product delivery

Guide the development of digital products across platforms, including web, iOS, and Android

Support product planning activities, including backlog management, feature prioritization, and decision‑making aligned to customer and business needs

Develop materials for executive and working‑team audiences, including product strategy presentations, status updates, and recommendations

Meticulous attention to detail and quality of work product

Ability to lead projects or workstreams

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer‑centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead‑to‑loyalty orchestration. Join us to drive impactful customer interactions and business growth.

6+ years of experience in digital product strategy, digital product management, or digital product development

• 3+ years of experience delivering digital products across web, iOS, and Android platforms
• 3+ years of experience leading distributed, cross‑functional product development teams and working with user experience teams on wireframes, visual designs, or prototypes
• 4+ years of experience using JIRA, Confluence, Microsoft PowerPoint, and Microsoft Excel
• Bachelor's degree in Computer Science, Business, or another technical discipline
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Master of Business Administration (MBA) or master's degree in Digital Strategy, Product Management, or Technology Leadership

Experience with Adobe, Salesforce Marketing, or SAP platforms

Product or agile certification such as Certified Scrum Product Owner (CSPO) or SAFe

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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