Head of Programme Management

Description JOB TITLE: Program Manager

Company Overview At APV, we’re more than a technology company — we’re a mission-driven powerhouse transforming organizations through advanced technology and human ingenuity. Our expertise spans AI/ML, data architecture, low-code/no-code development, Agile DevSecOps, and cloud services, delivering scalable and meaningful solutions. In our Emerging Technology Lab, innovation drives progress. Our teams create intelligent chatbots, AI-powered assistants, robotic process automation (RPA), essay graders, and data analytics platforms. Since 2007, we’ve partnered with federal and state agencies to deliver IT, training, and consulting solutions that achieve mission-critical outcomes. Built on accountability, integrity, and quality, we go beyond expectations. Position Summary The Program Manager leads overall execution of the contract and manage a multidisciplinary workforce supporting software development, courseware, training operations, accreditation, multimedia, technical writing, AV support, and instruction. This role serves as the primary contractor point of contact to CBP, the CO, COR, stakeholders, and customers, ensuring all deliverables are completed on time, within scope, within budget, and in compliance with DHS/CBP/AMO requirements.

Duties Provide strategic leadership, contract administration, resource planning, risk management, and performance oversight across all service areas.

Supervise project managers/task leads; ensure team productivity, staffing stability, quality, and customer satisfaction.

Lead development and delivery of staffing plans, project plans, weekly activity reports, monthly status reports, QAP inputs, financial estimates, risk mitigation plans, meeting minutes, transition plans, and other contract deliverables.

Ensure compliance with federal security, privacy, accessibility, Section 508, DHS/CBP policy, and AMO operational standards.

Education Project Management Professional (PMP) certification preferred

Required Qualifications Minimum of 3 years of experience in program or project management.

Proficiency with Microsoft Project, JIRA, Microsoft Office, Teams, and similar management/reporting tools.

Knowledge of federal contract deliverables, staffing plans, quality assurance, risk management, and stakeholder reporting.

All qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or marital status.

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