Head of Business Operations - Remote

Cox Automotive - USA
Vehicle Operations
Supervisor, Lot Operations
Management Level
Flexible Work Option

No remote option; Travel %
Work Shift
Weekend
This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.
Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
Supervise the daily operation of the vehicle check-in area by supervising and coordinating the
operations employees.
Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and
Provide quality service and interact with customers to resolve any problems that may occur.
Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
Monitor lot damage, and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
Enforce all company policies and procedures related to employee and customer conduct.
High School Diploma/GED and 5 years' experience in a related field (automobile industry or Auction business). The right candidate could also have a different combination, such as a bachelor's degree in (list any requirements of discipline here) and 3 years' experience in a related field; Good computer and software knowledge.
Drug Testing
Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
seven paid holidays throughout the calendar year; Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
No OPT, CPT, STEM/OPT or visa sponsorship now or in future.