Remote Head of Growth

At Archive, we believe great products should live many lives. We build the technology that powers branded resale for some of the world’s most beloved companies, including Lululemon, The North Face, New Balance, Dr. Our platform makes it easy for brands to keep products in circulation and for customers to shop secondhand with confidence.

The secondhand market is growing three times faster than traditional retail and is projected to reach $350B globally by 2028. We’re building the infrastructure behind that shift, helping brands turn resale into a meaningful part of their business and helping consumers rethink how they shop. You'll own the GMV outcome for a portfolio of Archive's largest brand partners, and the VP+ relationships that drive it. This is a high-judgment, relationship-first role for someone who's run real commercial negotiations, navigated hard executive conversations, and made the call on what matters without waiting for a playbook. If you've owned revenue outcomes at the enterprise level, get energized by high-stakes relationships where the calls actually matter, and want to shape how a category-defining company grows its biggest accounts, this is for you.

Build and maintain relationships with senior brand stakeholders (Director through VP+), including QBRs, executive dinners, on-sites, and conference presence

Read political dynamics, anticipate org shifts, and position Archive strategically inside each brand

Commercial strategy

Build the strategic growth thesis for each brand and sell it to brand leadership

Partner with Sales and Commercial leadership on contract motions and pricing

Identify the 2–3 big bets per account per quarter and make the case for what to deprioritize

Pattern-match across seasonality, brand initiatives, and macro trends to surface what actually matters

Serve as the judgment layer on performance: what to escalate, what to let ride, and when to push

Pull in Implementation, Product, Ops, CX, and Marketing when an account needs them

Escalate platform limitations internally with clear context and urgency

Own Customer Growth methodology: operating rhythms, brand planning frameworks, escalation models, and renewal playbooks

Codify best practices and shape how the team approaches brand growth

Requirements 6+ years owning revenue outcomes in enterprise account management, customer success, or commercial roles, ideally with $XM+ portfolios

Proven track record landing and expanding VP+ relationships at enterprise or mid-market brands

Experience owning commercial negotiations; renewals, expansions, contract motions

Strong commercial acumen: ability to build business cases, develop growth theses, and drive pricing conversations

Bonus requirements Experience in e-commerce, retail, or the resale/recommerce industry

Experience building team methodology; playbooks, escalation frameworks, or account planning processes

In addition to base pay, certain roles are eligible for equity as well, and all employees are eligible for a full benefits package including employee and dependent healthcare and 401(k) enrollment.

Archive is a Series B company backed by Lightspeed Venture Partners, Energize Capital, and Bain Capital Ventures, and was named Fast Company's #2 Most Innovative Company in Retail in 2024. This is a remote role open across the continental US. If you are excited about what we're building but don't meet some of the criteria above, please don't let that discourage you from applying. Please note that we are unable to accept applications from candidates outside of the US at this time.